Shipping policy
Shipping Policy – Sage & Stone
Thank you for shopping with Sage & Stone. We are committed to getting your order to you as quickly and safely as possible.
Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods, holidays, or promotional sales, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available): 1–3 business days
Please note that delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your package’s progress.
Shipping Carriers
We may use USPS, UPS, FedEx, or other trusted shipping carriers depending on the order size and destination.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. Sage & Stone is not responsible for packages delivered to incorrectly entered addresses.
If you notice an error, contact us immediately at [your email here].
Lost, Stolen, or Damaged Packages
Sage & Stone is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging.
International Shipping
We currently [do/do not] offer international shipping.
If international shipping is available, customers are responsible for any customs fees, duties, or taxes required by their country.
Delays
Unexpected shipping delays may occur due to weather, holidays, carrier issues, or other circumstances outside our control. We appreciate your patience and understanding.
Contact Us
If you have any questions regarding your order or this shipping policy, please contact us at:
Sage & Stone
Email: tpmefford@gmail.com
Website: Sage & Stone